User FAQ

Who can view my messages through the platform?
Your discussions, messages, meeting notes and conversations between mentor/mentee are all private and confidential, these are not viewable by administrators.
Thu, 17 Mar, 2022 at 1:36 PM
I need some guidance and support, where can I find this?
Under resources on the homepage, you will find a 24 video series with helpful instructions, alongside any resources your organisation has added (if you are ...
Thu, 17 Mar, 2022 at 1:39 PM
I am looking for something in particular from a mentor, how can I find someone who can help?
Using the search feature on the home page, you can look through and search mentors on the open network of the platform, or limited to within your own compan...
Thu, 17 Mar, 2022 at 1:40 PM
I am not receiving any emails from Pushfar
If the emails have been enabled within the administrator panel, they may have been blocked by your organisation's Firewall settings, if they are not in...
Thu, 31 Mar, 2022 at 3:57 PM
How can I join an organisation?
The admin user for the organisation can get you the ‘Organisation ID’. This ID can be shared with participants who have joined PushFar’s open network but wo...
Thu, 17 Mar, 2022 at 1:41 PM
How do I reset my password?
You can reset your password by following the link below -  If you are still having issues, please email supp...
Fri, 18 Mar, 2022 at 2:25 PM
How do I log a past meeting?
You can log past meetings on the platform, on your relationship overview page, there is a box under 'Schedule Meeting' - You can then fil...
Tue, 3 Jan, 2023 at 4:03 PM