User FAQ

How can I register?
Open Network  You can register to be a mentor or mentee on our FREE Open Network! Connect and network with over 50,000 users globally - https://www.pus...
Tue, 3 Jan, 2023 at 2:32 PM
How can I log in?
You would log in via the main website, Simply visit the website and enter your login credentials to access the portal.  However, if you ha...
Tue, 3 Jan, 2023 at 2:32 PM
How do I schedule a meeting?
Step 1 - If your next meeting is due, there will be a reminder at the top of your home page. Example below. You can select ‘Schedule Meeting’ to b...
Tue, 3 Jan, 2023 at 2:38 PM
How do I set a goal?
You can set goals by selecting the plus sign on the bottom right hand side of the screen on the home page OR You can add them under the goals section of th...
Fri, 31 Mar, 2023 at 11:02 AM
Can I change my mind about being a mentor/mentee?
Yes, you can change whether you would like to mentor, be a mentee or both at any time on the left-hand side of the home page, under Mentoring Preferences.
Tue, 3 Jan, 2023 at 4:00 PM
How do I earn points?
You can earn points by networking, mentoring, attending events, and engaging in conversations. If you cannot see the points awarded, this may have been disa...
Tue, 3 Jan, 2023 at 4:00 PM
I cannot request a mentor/mentee, it says 'full capacity/capacity reached' - what does this mean?
If you are seeing a message on a users profile that looks like the below - This would mean you have reached your capacity for mentees, this was pre...
Tue, 3 Jan, 2023 at 4:01 PM
Who can see my mentor relationship details?
Your company administrator can view the mentorship details, however messaging, meetings and goals remain private between the mentor and mentee.  You can ch...
Thu, 17 Mar, 2022 at 1:27 PM
How do I meet with my mentor?
We have a PushFar video application within the site you can use, or you can also schedule a meeting with Microsoft Teams or Zoom. If you would prefer in per...
Thu, 17 Mar, 2022 at 1:34 PM
The PushFar video calling is not working - Troubleshooting
In cases where people haven't been able to connect with our video calling before, we often find it is related to a company firewall blocking us. So, we ...
Wed, 5 Apr, 2023 at 10:06 AM