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“Locked,” “Paused,” and “Taking a Break”.

There are a few ways a user’s account can be temporarily disabled or hidden from others. Below is a breakdown of the differences between “Locked,” “Paused,” and “Taking a Break”.


🔒 Locked

Used when access to the platform should be completely restricted.

  • Set by an admin only
  • The user will see a locked screen when they try to log in
  • Their profile won’t appear in searches or recommendations

This is typically used if an account needs to be suspended for policy or security reasons.

⏸️ Paused

Used to pause mentoring activity at the program level.

  • Can be set by the user or an admin
  • Their mentoring status is changed to "I’m not looking for mentoring"
  • They won’t appear in mentoring suggestions or be able to send/receive new requests
  • Their profile and preferences are saved for when they’re ready to return

This is a good option when someone just wants to step back from a specific program without leaving the platform entirely.

🌴 Taking a Break

Used to pause mentoring across all programs.

  • Can be set by the user or an admin
  • The user can still log in and browse, but cannot join new programs or build relationships
  • They won’t receive notifications (except for critical ones like password resets)
  • They won’t appear in searches or mentoring suggestions
  • Their profile is hidden from other users (but still visible to admins)
  • When they’re ready to return, they’ll be asked to re-confirm their mentoring preferences

This is perfect for users who need a broader break from mentoring and want to return when the time is right.