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Feedback and Survey Capture

  1. Log into the Admin Panel by browsing to https://org.pushfar.com and entering your login details
  2. On the homepage menu browse to  Configuration Feedback and Survey Capture. 

You will then see a screen similar to the below where first you can choose who you would like to be able to see feedback that has been left. Everyone, The Recipient & Administrators or Only Administrators.

Note: If you select 'Everyone' to view the feedback, there will be a rating on users profiles, and users will be able to view the custom questions and answers of feedback provided on the profile of the mentor/mentee.

Next you can then select the program you would like to view/amend the feedback for by pressing the green Select button.

Here you can choose when feedback is left or completely disable the feedback feature.

Note that if you have asked for ‘monthly’ feedback capture, this will only start to be requested after the second month, to ensure mentors and mentees have enough time to begin the mentoring relationship first.

Next you can view, add and amend your feedback questions. 

 

Adding custom feedback questions

In this section you also have the ability to add custom feedback questions. You can choose if your participants are required to answer the question and also the field type.

 


Viewing your feedback

To view all captured feedback, you can navigate to Relationships >  View Relationship Reports > Export Feedback. 

To quickly view feedback on a particular relationship navigate Relationships >  View Relationship Reports > click View Details & Feedback on the relationship of your choice.

 

Here is a short video tutorial on Feedback and Survey Capture!